topto direct

Shipping charges, where applicable, will be displayed to the customer before the order is confirmed. Any applicable delivery charges depend on the delivery location and the products ordered.

Orders will normally be dispatched within 24 hours after payment has been confirmed, excluding weekends and public holidays. Delivery normally takes 2–7 working days after dispatch, depending on the delivery location. Delivery to remote areas may take longer. Tracking information will be provided once available. Customers are responsible for providing a complete and accurate delivery address and contact details.

All prices and applicable taxes are handled in accordance with the tax requirements applicable to sales made through ManoMano UK. Where applicable, VAT is included or applied in accordance with UK tax regulations.

Customer information is handled securely and confidentially and is used only where necessary to process orders, provide customer service, arrange delivery and fulfil applicable legal obligations. Personal information will not be used or disclosed except as permitted by applicable privacy and data protection requirements.

If you change your mind
You have 30 days to change your mind. The return costs will be at your charge. You'll be refunded no more than 14 days after the seller has received your decision to withdraw. Please note the seller may withhold the refund until they've received the products or until they've received evidence that the products have been sent back, whichever is the earliest (unless the seller has offered to collect the goods.) Please return the products in their original packaging where possible.

How can I return a product?
It's easy: go to "My order" and click on "Return my product" to receive the return instructions.

Other return conditions
Customers may request a return through their ManoMano account by selecting the relevant order and choosing the return option. Please contact us before returning any item so that the appropriate return instructions can be provided. Products should be returned in their original condition and packaging where reasonably possible. Refunds will be processed in accordance with the applicable ManoMano return policy and consumer rights.

TOPEX TRADE UK LTD For customer service, order, delivery and return enquiries, please contact us through ManoMano.