If you change your mind
You have 30 days to change your mind. The product must not be used, be in good condition, and in its original packaging. Don't forget that the return costs will be at your charge. Once the merchant receives your parcel, you will be refunded within 14 days.

How to return a product?
It's easy! contact the seller from "My orders", who will send you the return instructions.

Additional return conditions
Sol*Aire Heating Products Ltd New Row Eppleby North Yorkshire United Kingdom DL11 7AW Unless faulty, please return any unwanted items within 30 days of purchase or delivery date. Ordinarily, providing that you have your receipt or delivery note. We’ll refund the card used for the original purchase. If we have arranged collection and the item arrives back to us damaged. We will deal with the courier and process a claim for the item. If the transit was arranged by you, we will notify you so that you can inform the courier. If the item is damaged, we will not be able to issue a refund. Returned unwanted items, unless faulty, must be in its original condition. We’d expect this to mean that you’ve kept all original packaging and that it’s undamaged and unused. This doesn’t affect your statutory rights Our goal is for each one of our customers to be happy with their purchase and shopping experience. We want customers to be delighted with the value and other great qualities found at our store. We take great care that each item is correctly described, authentic, not damaged, or misrepresented in anyway.