The seller is located at , United Kingdom

100%
positive reviews
Customer reviews (9)
Profile Image Andy .M 1 reviews given 0 upvotes
Bought on 04/08/2020 Published on 14/08/2020

Bang on Read more
Profile Image Tamina.P 1 reviews given 0 upvotes
Bought on 09/07/2020 Published on 21/07/2020

Quick delivery on time, received all 3 items undamaged, chandelier as described in the description. We had an issue with 1 of the plastic beads broken when we put up the lights but the spares provided was on point didn't need to ask for a replacement. Definitely recommend ? Read more
Profile Image Katherine.K22 1 reviews given 0 upvotes
Bought on 21/06/2020 Published on 07/07/2020

Brilliant quality product, very reasonably priced and looks amazing. Great communication from the company throughout the whole process. Would definitely use them again and highly recommend this company. Read more
Profile Image Alan.J120 2 reviews given 0 upvotes
Bought on 19/05/2020 Published on 23/05/2020

Quality is excellent, looks great Read more
Profile Image Aimee.J5 5 reviews given 0 upvotes
Bought on 03/08/2019 Published on 23/04/2020

Love it Read more
Profile Image Claire.D594 2 reviews given 0 upvotes
Bought on 06/04/2020 Published on 16/04/2020

Fast delivery and perfect condition Read more
Profile Image Yvonne.G 1 reviews given 0 upvotes
Bought on 12/10/2019 Published on 29/10/2019

An easy transaction, product better than expected and a great price. Read more
Profile Image Georgina.G11 2 reviews given 0 upvotes
Bought on 19/10/2019 Published on 27/10/2019

Arrived on time. Packaged well. Read more
Profile Image Margaret.C26 1 reviews given 0 upvotes
Bought on 06/07/2019 Published on 18/07/2019

Service and delivery as stated Read more
  • 1
Detailed terms of sale
  • A Minimum Delivery charge of
    £4.99 applies to all orders
    under £75.00 (most orders
    over this value qualify for free
    delivery)

    Additional charges may apply
    outside the UK mainland and
    certain other mainland areas (
    eg parts of the Scottish
    Highlands), these charges are
    determined by our delivery
    partners.
  • We deliver with DPD or Royal
    Mail. * DPD provide a 1 hour
    predicted delivery time slot
    meaning that you will not be
    waiting in all day for your lovely
    new lights to arrive! Royal mail
    will be delivered in the normal
    manner.

    Delivery partners vary
    depending on the size of the
    item and the Delivery Location.

    Any surcharge will be added to
    your shopping cart before you
    complete your puchase (inc
    V.A.T)
  • Privacy Policy
    KEY FACTS
    ● From May 25 2018 your
    information rights will be
    enhanced in accordance with
    the new and improved General
    Data Protection Regulations.
    ● Your data will NOT be used for
    any other reason than to
    complete your order and send
    you requested newsletters.
    ● You won’t receive our
    newsletter unless you have
    opted to do so - you can opt in
    or out of our newsletter/ e mail
    communication at any time!
    We just want to keep you
    informed of any recent
    updates, preferential offers and
    advance notification of
    information that may benefit
    you.
    ● We make unsubscribing
    easy and Obvious in only 1
    click
    About us
    We are www.lights4living.com and any
    data that we store will be stored with our
    group companies, and shared with
    service and product providers, such as
    suppliers and dispatch couriers.
    We collect and store personal data
    ● that you have consented to
    giving us
    Why we collect the data
    ● to complete the contract to
    process and fulfil any order
    requirements
    ● to fulfil ongoing service and
    warranty obligations
    ● to provide you with information
    to keep you up to date on
    products, services or
    promotions we run from time to
    time (newsletter subscribers
    only)
    ● to comply with any legal or
    regulatory requirements
    What type of information we collect
    ● your title and name
    ● known address
    ● contact telephone numbers
    ● e-mail address
    ● order and payment details.
    Your data rights are
    ● the right to discover if we
    process your data
    ● how to access your data
    ● the right to have
    inaccurate/incomplete data
    rectified or updated
    ● the right to object to
    processing of data
    ● the right to withdraw or restrict
    your consent to our use of your
    data
    ● the right to have your personal
    data erased
    ● data portability, to move or
    copy your personal data
    ● not to be subject to solely
    automated decision making
    based upon the use of your
    data
    ● the right to complain to the
    appropriate authority or to legal
    remedies
    Who we share your personal data
    with
    ● our supplier partners
    ● our delivery partners
    ● we have written confirmation of
    compliance with GDPR from
    these third parties.
    Time limit
    ● Your data may be stored by us
    in accordance with regulatory
    requirements.
    Contact
    ● Please contact us HERE in the
    first instance
    Cookies
    ● In addition to the Information
    that you supply to us,
    information and data may be
    automatically collected through
    the use of cookies. Cookies do
    not collect personal information
    about you nor do they allow us
    to access your computer in any
    way.
    ● We use tracking cookies to
    identify which pages are being
    used. This helps us analyse
    data about web page traffic
    and improve our website in
    order to tailor it to customer
    needs. We only use this
    information for statistical
    analysis purposes and no
    personally identifiable
    information is stored.
    ● You can choose to accept or
    decline cookies. All web
    browsers automatically accept
    Cookies; you can modify your
    browser security settings to
    block Cookies although you
    should be warned that
    changing Cookie settings can
    adversely affect the
    performance of our website.
    ● PLEASE CLICK HERE TO
    VIEW OUR COOKIES PAGE
    Links to other websites.
    ● Our website may contain links
    to other websites or services.
    You should note that we are in
    no way responsible for the
    content or privacy policies
    these websites / services may
    have in place and advise that
    you use caution and refer to
    these websites own Privacy
    statements and terms.
    Security
    ● We use secure socket layer
    (SSL) technology to ensure
    that your details are safe and
    information you provide is fully
    encrypted so that it cannot be
    read by third parties. Your
    browser will confirm that you
    are shopping in a secure
    environment by showing a
    locked padlock icon or an
    image of a key in the bar at the
    base of your screen.
    Copyright ©
    ● The contents of this site and
    other publications from
    www.Lights4living.com are
    owned or licensed to Richard
    Hathaway Lighting or are used
    with permission by the owner,
    reproduction strictly by
    permission only.
    Summary
    ● The information that we store
    is collected lawfully and in
    accordance with the Data
    Protection act 2018
    ● We hope that this reassures
    you that we are a secure and
    safe site, but should you have
    any queries, please do not
    hesitate to contact us.
  • Returns
    Can I cancel unwanted products?
    YES you can
    You have a right to cancel your
    purchase. However, to exercise this right
    you must notify us in writing, (email or
    letter) within 14 days from the day after
    you receive your goods.
    We will then contact you to arrange the
    return and will e mail you a 'returns
    authorisation form' for you to complete.
    If the goods are not faulty in any way,
    then you are responsible for the return
    postage costs.
    Returns
    Can I cancel unwanted products?

    YES you can
    You have a right to cancel your
    purchase. However, to exercise this right
    you must notify us in writing, (email or
    letter) within 14 days from the day after
    you receive your goods.
    We will then contact you to arrange the
    return and will e mail you a 'returns
    authorisation form' for you to complete.

    If the goods are not faulty in any way,
    then you are responsible for the return
    postage costs.
    Occasionally we may agree to collect the
    goods and pass on any cost to you, in
    this case you are responsible for the
    goods until we receive them .
    Please Note If we collect The Goods
    you are still responsible for them until
    they arrive with us so they must be
    packed in such a way that they do not
    get damaged in transit.
    A telephone call is not a valid
    cancellation. No right of cancellation,
    refund or return exists under the
    Consumer Protection (Distance Selling)
    Regulations 2000 once you have used
    your product, unless the product is
    defective and you are returning it for this
    reason.
    As we pride ourselves on selling first
    quality lights, any non faulty goods must
    be returned in the condition that they
    were sent to you to enable us to resell
    them.

    Please note failure to correctly pack
    the goods will result in the return
    request being declined
    This means that they must: -
    -Be returned in the original packaging
    / box, together with any instructions
    that were included,
    -The product box should not be
    defaced in any way so an outer box
    must be used to write any return
    address on
    -The product must be in the condition
    in which it was received and must not
    have been tampered with, assembled,
    fitted or altered in any way
    - You must take reasonable care to
    ensure the goods are not damaged in
    the meantime or during transit.
    Failure to observe the points above may
    result in an inability for a refund to be
    given.
    It is your responsibility to ensure that
    goods are received by us within 14 days
    after the refund authorisation has been
    granted

    EXCHANGES

    The same conditions that are described
    above for returns apply to any items that
    we have agreed to exchange. Please
    ensure that you are following these
    terms when you return items for an
    exchange.
    Lights4 living will refund or re credit
    you within 30 days for any sum that
    has been paid by you or debited from
    your credit card for the goods
    providing all the above points have
    been followed.
    What do I need to do next?
    Please observe the following procedure
    for all returns to us:
    Please ensure that you have completed
    the 'returns authorisation form'
    If you are returning your product
    because it is defective, please state the
    defect or defects.
    Repackage the product in its original
    packaging, including any accessories,
    instructions or anything that came with
    the product. Unfortunately we will be
    unable to issue a refund where the
    product is in an incomplete state or
    where the packaging has been defaced
    We recommend that all returns be sent
    by a reliable means, so that a record of
    the return is available for you. For a
    more in depth account of the returns
    process please see our full terms and
    conditions
    Unused products may be returned
    promptly by customers to the address
    listed below:
    Lights4Living
    Unit 4, Westpoint
    Bumpers Farm Industrial Estate
    Chippenham
    SN14 6RB
    we may agree to collect the goods and
    pass on any cost to you, in this case you
    are responsible for the goods until we
    receive them .
    Please Note If we collect The Goods
    you are still responsible for them until
    they arrive with us so they must be
    packed in such a way that they do not
    get damaged in transit.
    A telephone call is not a valid
    cancellation. No right of cancellation,
    refund or return exists under the
    Consumer Protection (Distance Selling)
    Regulations 2000 once you have used
    your product, unless the product is
    defective and you are returning it for this
    reason.
    As we pride ourselves on selling first
    quality lights, any non faulty goods must
    be returned in the condition that they
    were sent to you to enable us to resell
    them.
    Please note failure to correctly pack
    the goods will result in the return
    request being declined
    This means that they must: -
    -Be returned in the original packaging
    / box, together with any instructions
    that were included,
    -The product box should not be
    defaced in any way so an outer box
    must be used to write any return
    address on
    -The product must be in the condition
    in which it was received and must not
    have been tampered with, assembled,
    fitted or altered in any way
    - You must take reasonable care to
    ensure the goods are not damaged in
    the meantime or during transit.
    Failure to observe the points above may
    result in an inability for a refund to be
    given.
    It is your responsibility to ensure that
    goods are received by us within 14 days
    after the refund authorisation has been
    granted
    EXCHANGES
    The same conditions that are described
    above for returns apply to any items that
    we have agreed to exchange. Please
    ensure that you are following these
    terms when you return items for an
    exchange.
    Lights4 living will refund or re credit
    you within 30 days for any sum that
    has been paid by you or debited from
    your credit card for the goods
    providing all the above points have
    been followed.
    What do I need to do next?
    Please observe the following procedure
    for all returns to us:
    Please ensure that you have completed
    the 'returns authorisation form'
    If you are returning your product
    because it is defective, please state the
    defect or defects.
    Repackage the product in its original
    packaging, including any accessories,
    instructions or anything that came with
    the product. Unfortunately we will be
    unable to issue a refund where the
    product is in an incomplete state or
    where the packaging has been defaced
    We recommend that all returns be sent
    by a reliable means, so that a record of
    the return is available for you. For a
    more in depth account of the returns
    process please see our full terms and
    conditions
    Unused products may be returned
    promptly by customers to the address
    listed below:
    Lights4Living
    Unit 4, Westpoint
    Bumpers Farm Industrial Estate
    Chippenham
    SN14 6RB
  • Four Fifty Partnership
    Bath St
    Cheddar
    Somerset
    BS27 3AA
    UK

    Company Registration No - 4333404
    VAT Registration No - 821854136