The largest choice of DIY products

The seller is located at , United Kingdom

100%
positive reviews
over the last 90 days
Customer reviews (11)
Profile Image Jonathan.Y9 2 reviews given 0 upvotes
Bought on 10/02/2020 Published on 19/02/2020

Delivered in perfect condition promptly. Read more
Profile Image Greg.L21 1 reviews given 0 upvotes
Bought on 23/01/2020 Published on 06/02/2020

No problems with this service. Everything arrived on time and communication was good. Read more
Profile Image gary-hu4 1 reviews given 0 upvotes
Bought on 30/12/2019 Published on 27/01/2020

Very pleased Read more
Profile Image Barry.S59 1 reviews given 0 upvotes
Bought on 09/01/2020 Published on 23/01/2020

I found the guys very personable and helpful. Read more
Profile Image Ryan.K5e002c6712827 1 reviews given 0 upvotes
Bought on 23/12/2019 Published on 23/01/2020

Great product did arrive late but I got great help from Mano Mano to tell me when it would arrive good price Read more
Profile Image Ian.R82 1 reviews given 0 upvotes
Bought on 02/12/2019 Published on 26/12/2019

Quick delivery thank you. Read more
Profile Image Barnsey 1 reviews given 0 upvotes
Bought on 29/11/2019 Published on 13/12/2019

All very positive Read more
Profile Image Adrian.C125 4 reviews given 0 upvotes
Bought on 08/11/2019 Published on 25/11/2019

Very good, very quick, good price Read more
Profile Image Roger.H98 1 reviews given 0 upvotes
Bought on 12/09/2019 Published on 27/09/2019

Profile Image Ben.L25 0 reviews given 0 upvotes
Bought on 28/08/2019 Published on 04/09/2019

No. Item was purchased with 1 in stock. Took my money instantly and then on the final day of expected delivery I get told they have no stock. Con artists !! Read more
Seller's reply
Hi Ben, Once again, we're really sorry about this. Defender is a company that ships direct on our behalf. Due to they're poor performance regarding your order we've dropped them as a supplier. We take our customer service and satisfaction very seriously, and hope you give us a chance to rectify it in the future. Kind regards the Toolden team
Detailed terms of sale
  • The delivery charge will be £5.45 for UK mainland orders under £75 Free UK mainland over £75
    Northern Ireland £11.95
    Chanel Islands £14.95

    DPD and Fedex ships 3-5 days

    Free deliver on orders £75+ for UK mainland
  • The delivery charge will be £5.45 for UK mainland orders under £75 Free UK mainland over £75

    Northern Ireland £11.95

    Chanel Islands £14.95

    DPD and Fedex ships 3-5 days

    Free deliver on orders £75+ for UK mainland
  • This policy covers: • All staff employed • All personal computers (desktop machines, laptops and hand held computers including iPhones, IPads and other similar devices), attachments and software owned or leased by the practice, whether used at home or within the work place, including practice software installed on personal devices. • All servers and other hardware and software required to run the networks and information systems • All work files and confidential information used by or about employees, clients, consultants and contractors The Data Protection Act covers all identifiable data held on any system (manual or electronic). Intention This policy supports procedures that promote security and confidentiality but does not restrict people’s ability to work. For example, the need to lock dektops or log off the network when leaving the desk has been weighed against the time taken to log back on. The risk of someone else accessing the network and the likelihood of damage has been considered when devising this policy and security must be appropriate to the risk. Any significant risks identified must be recorded and quantified. All sections of this policy have been written to ensure that security and confidentiality is maintained whilst allowing the work of the practice to be carried out and completed practically and efficiently
  • You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

    You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

    If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
  • Duotool Direct Ltd
    1 Esslemont Estate
    Ellon
    Aberdeenshire
    AB41 8NW