The seller is located at , United Kingdom

100%
positive reviews
over the last 90 days
Customer reviews (105)
Profile Image Stott.D 0 reviews given 0 upvotes
Bought on 07/07/2020 Published on 09/07/2020

Poor Customer Service from Ros, prefer to argue with you than admit they made an error on their listing. STAY CLEAR !! Read more
Profile Image Chris.C798 3 reviews given 0 upvotes
Bought on 22/06/2020 Published on 09/07/2020

Profile Image Lise.M99 0 reviews given 0 upvotes
Bought on 04/07/2020 Published on 07/07/2020

Would prefer a text to say item coming a few days early, arrived to find it on my doorstep. VERY quick service...within 48hrs of ordering, especially guick due to all the Covid-19 problems.....very happy. Product looks great....about to go & try it out! Read more
Profile Image John.R511 1 reviews given 0 upvotes
Bought on 12/06/2020 Published on 06/07/2020

The seller did everything expected and on time. Read more
Profile Image Singh.G9 2 reviews given 0 upvotes
Bought on 18/06/2020 Published on 02/07/2020

Excellent Read more
Profile Image Tonin.P 1 reviews given 0 upvotes
Bought on 16/06/2020 Published on 02/07/2020

It came on time the parcel Read more
Profile Image Terry.G35 1 reviews given 0 upvotes
Bought on 10/06/2020 Published on 02/07/2020

Fast delivery. Good price. All good. Thanks. Read more
Profile Image Simon .D 1 reviews given 0 upvotes
Bought on 11/06/2020 Published on 26/06/2020

Good work Read more
Profile Image Graham.D85 1 reviews given 0 upvotes
Bought on 29/05/2020 Published on 25/06/2020

Very happy with the seller, arrived promptly and in good condition Read more
Profile Image Nina.F5ee3cdce75174 2 reviews given 0 upvotes
Bought on 12/06/2020 Published on 25/06/2020

Product arrived damaged.. customer services were really helpful and exchanged the item immediately without any fuss.. Read more
Detailed terms of sale
  • The delivery charge will be £5.45 for UK mainland orders under £75 Free UK mainland over £75
    Northern Ireland £11.95
    Chanel Islands £14.95

    DPD and Fedex ships 3-5 days

    Free deliver on orders £75+ for UK mainland
  • The delivery charge will be £5.45 for UK mainland orders under £75 Free UK mainland over £75

    Northern Ireland £11.95

    Chanel Islands £14.95

    DPD and Fedex ships 3-5 days

    Free deliver on orders £75+ for UK mainland
  • This policy covers: • All staff employed • All personal computers (desktop machines, laptops and hand held computers including iPhones, IPads and other similar devices), attachments and software owned or leased by the practice, whether used at home or within the work place, including practice software installed on personal devices. • All servers and other hardware and software required to run the networks and information systems • All work files and confidential information used by or about employees, clients, consultants and contractors The Data Protection Act covers all identifiable data held on any system (manual or electronic). Intention This policy supports procedures that promote security and confidentiality but does not restrict people’s ability to work. For example, the need to lock dektops or log off the network when leaving the desk has been weighed against the time taken to log back on. The risk of someone else accessing the network and the likelihood of damage has been considered when devising this policy and security must be appropriate to the risk. Any significant risks identified must be recorded and quantified. All sections of this policy have been written to ensure that security and confidentiality is maintained whilst allowing the work of the practice to be carried out and completed practically and efficiently
  • You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

    You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

    If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
  • Duotool Direct Ltd
    1 Esslemont Estate
    Ellon
    Aberdeenshire
    AB41 8NW