What the seller has to say
« 100&Home using modern e-commerce outlet offering the best of experience and knowledge on a wide range of electrical products from some of the world's leading brands at low prices. 100&Home gives its customers around the world a unique, differentiated and exclusive mix of international brands and concessions. We have a dedicated sales team able to assist you should there be products or information you may require but are unable find on the website. Our experienced team are even able to suggest products for particular use or products that go well together so if you're not sure and need some advice don't hesitate to contact us. »
Standard delivery is free to all UK mainland addresses.
UK Delivery Restrictions
Due to specific handling and/or storage requirements, we're unable to deliver some products to addresses outside of mainland UK or a postcode that includes an island. The categories of product affected include, but aren't limited to, the following:
• Granite Products
The service and delivery of the granite products by third party courier includes only delivery to the ground floor and/or the front door (a door to door service) by a single delivery driver, and does not include carrying products inside, upstairs, placement, removal of wrapping. It is your responsibility to arrange for a means to bring the product inside from the front door or grounds floor of the residences or buildings.
Lawful Basis for Processing Personal Data
For the purposes of The GDPR, we are the Data Processor when selling on ManoMano.co.uk and processes all personal data lawfully, fairly and in a transparent manner. Under Article 6 of the GDPR, the lawful basis on which we process personal data received from ManoMano.co.uk is that of “Contract” - whereby processing is necessary in order to fulfil buyer orders and enquiries. We retain information provided by ManoMano.co.uk, such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years.
Data We Receive: Personally Identifiable Information
We receive personally identifiable information from ManoMano.co.uk only when it is voluntarily submitted by buyers when placing an on-line order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address (in encrypted format), telephone number, date of order, items ordered, value of items ordered, chosen method of delivery. We do not sell or rent personally identifiable information to any third party for any purpose.
How we use buyers’ personal information
We may use any personal buyer information provided by ManoMano.co.uk to:
· process and dispatch buyers’ order/s
· carry out regulatory checks to meet our legal obligations
· prevent and detect crime
· develop and improve our products
· undertake anonymised statistical analysis (we won’t be able to identify individuals from this data)
We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers’ orders to anyone not connected with us, unless:
· a buyer asks us to reveal the information, or we have a buyer’s permission to do so
· we are required or permitted to do so by law
· it is required by law enforcement, fraud prevention or credit reference agencies
We may share buyer personal information with our suppliers, service providers and other contractors only to fulfil orders buyers place with us on ManoMano.co.uk.
Data Subject Access Requests
Under The GDPR buyers are entitled to obtain from us (the Data Processor for the purposes of The GDPR when selling on ManoMano.co.uk) a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 1 calendar month of the request and free of charge. However, we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.
If you change your mind
You have 14 days to change your mind. The product must not be used, be in good condition, and in its original packaging. Don't forget that the return costs will be at your charge. Once the merchant receives your parcel, you will be refunded within 14 days.
How to return a product?
It's easy! contact the seller from "My orders", who will send you the return instructions.
First Floor 39-49 Commercial Road