The seller is located at Pembrokeshire, United Kingdom

86%
positive reviews
over the last 90 days

What the seller has to say

« About Hyundai Power Equipment Hyundai Power Equipment is the trading name of Genpower Ltd. Genpower is the sole UK Importer for Hyundai Power Equipment, offering petrol generators from 1kw to 10kw and diesel generators from 5kw to 100kw. We also import Hyundai petrol water pumps, air compressors and garden machinery. A year after starting the business in 2006, we were approached and awarded the contract to become the sole importer for Hyundai Power Equipment for the United Kingdom by Hyundai Corporation, Korea, based on our knowledge and machinery sales, as well as engineering, support and maintenance expertise. We pride ourselves on providing a quality product at a very competitive price, delivered promptly to your door. All repair work which is under guarantee is undertaken in-house and we keep a huge stock of spare parts for all Hyundai machines. As a company, we set ourselves the highest standards possible and our business practices come solely from the notion that we treat others as we would expect to be treated ourselves; with respect, courtesy and in an ethical way. The following points show exactly how we run our business and how we carry ourselves in the as a company. »

Customer reviews (73)
Profile Image PJL.R 1 reviews given 0 upvotes
Bought on 22/07/2017 Published on 09/09/2017

I am STILL waiting to find out how to return the faulty Hyundai compressor and how to get a replacement. Nobody called me back after they said they would in a phone call, after I'd had to wait three days for an intial response to my complaint. That was a week ago, and still no action. I'm very disappointed. Read more
Profile Image Nick.K2 1 reviews given 0 upvotes
Bought on 25/06/2018 Published on 06/07/2018

Customer service has to be just that. emails are the modus operandi why i have to jump another hoop to call for 2 missing nuts and bolts is beyond me. Not impressed .... Read more
Profile Image John.R58 1 reviews given 0 upvotes
Bought on 04/09/2018 Published on 30/09/2018

The worst customer service I have ever had. To be avoided. Incompetent, arrogant. Read more
Profile Image Nick.H18 1 reviews given 0 upvotes
Bought on 22/09/2018 Published on 04/10/2018

Not happy at all arrived damaged. Was ment to be sending new parts still not arrived. Read more
Profile Image Greg.S4 1 reviews given 0 upvotes
Bought on 17/09/2018 Published on 13/10/2018

Money back please. I've returned it 3 wks ago. Greg Read more
Profile Image Colin.S47 1 reviews given 0 upvotes
Bought on 20/06/2019 Published on 18/07/2019

No product received - no refund processed - very poor customer service Read more
Profile Image Peter.S441 1 reviews given 0 upvotes
Bought on 18/07/2019 Published on 01/08/2019

No problems with ordering and delivery although some notice of delivery would have been helpful, fortunately at home on the day it turned up Read more
Profile Image Paul.M451 1 reviews given 0 upvotes
Bought on 09/08/2019 Published on 19/08/2019

no problems with delivery but not used because waiting for oil as offered Read more
Profile Image Finlay .R 1 reviews given 0 upvotes
Bought on 14/08/2019 Published on 22/08/2019

Not Happy Read more
Profile Image Kenneth.B1 1 reviews given 0 upvotes
Bought on 23/07/2019 Published on 03/08/2019

Please read my review of the mower. Read more
Detailed terms of sale