A Super Mall
The seller is located at , country.CN
56%
positive reviews
over the last 90 days
over the last 90 days
Customer reviews (189)
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Bought on 21/06/2020
Published on 11/01/2021
Very good - thank you.
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Bought on 16/12/2020
Published on 31/12/2020
Did what they said, took my money, sent me the product-what more can I say?
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Bought on 11/12/2020
Published on 29/12/2020
Definitely 5 stars to the product. It looks and feels much more expensive than it actually is. Arrived on time and my son loves it and has started using it already.
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Bought on 03/08/2020
Published on 22/12/2020
22 December 2020. I have not yet receieved this item ! The web-pages and my e-mail say I should have recieved it before 20/08/2020. I have assumed the delay was because of CV-19? Can you please send me an update on the delivery of this item?
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Bought on 25/11/2020
Published on 18/12/2020
I’m still awaiting an outcome of my issue and have supplied more than enough evidence that Mano Mano sold me an item that isn’t as described. Asked fir the remainder of the item (the instructions) to be sent or a refund (£10) but Mano Mano are nothing short of a shambles and their customer service department are so cheeky and disrespectful. Be warned before purchasing from here. If they can’t sort out a £10 item then God help anyone who spends any more.
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Bought on 20/11/2020
Published on 16/12/2020
Poor seller. gave a tracking ID on site, but after the latest delivery due date and still no sign of it, I chased, just to be told it can't be supplied and I'd get a refund. Still not received the refund!
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Detailed terms of sale
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Royal Mail and Yodel or other carriers. As shown in the product list.
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Product price and shipping including VAT.
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Important points following delivery We kindly request you check the item(s) are correct and undamaged upon delivery.
Should we have dispatched the wrong item in error, please refuse the delivery. Please refuse delivery as well if the package
has been opened or sustained substantial damage. We request you notify us as soon as possible so that we may take steps
to dispatch a new item. Please notify us of visible flaws or faults via email within 14 business days, and make sure to attach
pictures. Returns for undamaged items You can only return a received item if it is unused and in its’ original packaging.
Items may only be tried out in a manner that would be permissible in a physical store. You are required to notify us of the
desired return within 14 business days of receiving the item, and we will initiate the return procedure resulting in a collection.
The return shipping costs will fall onto you and will be deducted from your refund. In case of damage/warranty If an item is
damaged, faulty, or incorrect when received we will resolve the issue by taking back said item and supplying a replacement.
Please note that minor issues may be resolved by supplying replacement parts or alternative solutions acceptable to both
parties. In these cases you will not be charged for any additional shipping costs. You are required to return the item in the
same condition in which it was received, and notify us via email within 14 business days. -
A Super Mall Luohu District, Shenzhen China VAT number: GB302072167