A Super Mall
The seller is located at , country.CN
56%
positive reviews
over the last 90 days
over the last 90 days
Customer reviews (138)
Bought on 10/10/2020
Published on 27/10/2020
They sent me an incomplete order, and are taking ages to sort it out, not replying to my email. Very bad customer service.
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Bought on 23/09/2020
A month after ordering still not received. Very poor , won't use again
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Bought on 29/09/2020
The seller did respond. However the seller has not understood nor admitted that the product is defective. The product does not operate. It seems that the batteries do not seem to hold down in position. This was explained and a photograph was sent. Then the seller requested a video. I could not send the video immediately as I needed someone to operate my mobile phone camera. Then it took time to send the video as I needed someone to help me to get it to my computer. Finally I manged to send the video. The seller should not have put me through this trouble . The seller could have saved the time of both of us by accepting the fact that the pulse oximeter sent to me is defective.
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Bought on 22/09/2020
Not delivered and as yet not refunded. Legal action underway. Don't buy from this seller! They will be paying significant costs for stealing my money.
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Bought on 22/09/2020
I’m not happy with your service, estimate date until 7/10/20 and today is 22/10/20 and I still didn’t receive it
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Bought on 22/09/2020
Absolutely useless do not order from these people, item not delivered apparently no stock but let me order anyway, been waiting for a refund for a month it was finally issued and have to wait another 10 days. BE VERY CAREFUL ORDERING ON THIS SITE
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Bought on 27/08/2020
Avoid at all cost ordered from these in mid august. My gazebo never arrived by the states date (it hadn’t even been shipped in late September) been waiting for a refund for well over a month. 0/10
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Bought on 22/09/2020
Do not order from this company! They will take your money then tell you the product is out of stock and THEN not issue you a refund.
Appalling customer service. If I could give 0 stars I would.
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Detailed terms of sale
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Royal Mail and Yodel or other carriers. As shown in the product list.
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Product price and shipping including VAT.
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Important points following delivery We kindly request you check the item(s) are correct and undamaged upon delivery.
Should we have dispatched the wrong item in error, please refuse the delivery. Please refuse delivery as well if the package
has been opened or sustained substantial damage. We request you notify us as soon as possible so that we may take steps
to dispatch a new item. Please notify us of visible flaws or faults via email within 14 business days, and make sure to attach
pictures. Returns for undamaged items You can only return a received item if it is unused and in its’ original packaging.
Items may only be tried out in a manner that would be permissible in a physical store. You are required to notify us of the
desired return within 14 business days of receiving the item, and we will initiate the return procedure resulting in a collection.
The return shipping costs will fall onto you and will be deducted from your refund. In case of damage/warranty If an item is
damaged, faulty, or incorrect when received we will resolve the issue by taking back said item and supplying a replacement.
Please note that minor issues may be resolved by supplying replacement parts or alternative solutions acceptable to both
parties. In these cases you will not be charged for any additional shipping costs. You are required to return the item in the
same condition in which it was received, and notify us via email within 14 business days. -
A Super Mall Luohu District, Shenzhen China VAT number: GB302072167