The seller is located at , United Kingdom

89%
positive reviews
over the last 90 days
Customer reviews (129)
Profile Image Glen .W 1 reviews given 0 upvotes
Bought on 11/10/2020 Published on 27/10/2020

Greet seller Read more
Profile Image handymano.104542 2 reviews given 0 upvotes
Bought on 18/10/2020 Published on 27/10/2020

Very happy with product and delivery well in time of first predicted date Read more
Profile Image Sweeney .J 2 reviews given 0 upvotes
Bought on 08/09/2020 Published on 27/10/2020

Came quickly arrived as I ordered, bought another, slightly bigger to fit at my mums Read more
Profile Image Ministeve 3 reviews given 0 upvotes
Bought on 18/10/2020 Published on 27/10/2020

amazing product, pleased with my purchase will definitely recommend .. Read more
Profile Image david.k 2 reviews given 0 upvotes
Bought on 06/09/2020 Published on 26/10/2020

Good seller Read more
Profile Image Matt.M71 1 reviews given 0 upvotes
Bought on 23/09/2020 Published on 21/10/2020

A good quality item and service Read more
Profile Image Stephen.G5f64b03f84288 1 reviews given 0 upvotes
Bought on 18/09/2020 Published on 19/10/2020

Will use again Read more
Profile Image Matt.S120 2 reviews given 0 upvotes
Bought on 24/09/2020 Published on 19/10/2020

Seller can not be faulted, came as ot should and quicker than the delivery date... really happy Read more
Profile Image Rose .K5f50632091ba9 8 reviews given 0 upvotes
Bought on 25/09/2020 Published on 19/10/2020

Excellent Read more
Profile Image Geoff.J13 0 reviews given 0 upvotes
Bought on 26/09/2020 Published on 18/10/2020

Faulty fittings but can’t now get in contact to talk to them, web site doesn’t work, really poor customer relations won’t use again Read more
Detailed terms of sale
  • Free to most areas in UK, some areas will need to pay extra postage.
  • All orders shipped with TNT.
  • PRIVACY POLICY


    This privacy policy sets out how Delux Bathrooms uses and protects any information that you give Delux Bathrooms when you use this website. Delux Bathrooms is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Delux Bathrooms may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

    What we collect
    We may collect the following information:

    name
    contact information including email address
    demographic information such as postcode, preferences and interests
    other information relevant to customer surveys and/or offers
    For the exhaustive list of cookies we collect see the List of cookies we collect section.

    What we do with the information we gather
    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    Internal record keeping.
    We may use the information to improve our products and services.
    We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
    Security
    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    How we use cookies
    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites
    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information
    You may choose to restrict the collection or use of your personal information in the following ways:

    whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 16 Crystal Drive Smethwick B66 1QG.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

  • 1. If you changed your mind.
    If you changed your mind and want to return the item, just please email us within 14 days after the purchase,then we will advise you the return procedure.
    If you are going to return the item by yourself ,we suggest you use a courier THAT CAN COMPENSATE as we don't accept responsibility for any items that are damaged or lost during transit. After the item has been delivered back to us in good condition and in the original packaging (unopened) we will then issue a refund in 3 working days. If the packaging is not acceptable or some parts are damaged/ missing, only a partial refund will be issues which we will determine. Please message us the tracking information via Manoano once you dispatch the item.

    Or, we can collect on your behalf at an extra cost. Collection fee for single items is £49 and for multiple items it is £78 which will need to be paid prior to us arranging collection. This fee is for 1 attempt at collection only. If you the courier confirms collection has failed due to customer not being in or not having the items ready then you will need to make another payment.
    2. If the item is faulty.
    In the unlikely event that your item is faulty please report the fault to us within 7 working days of your order. We would require a photo or video showing the fault clearly we can then send you parts to resolve the problem as soon as possible. If the item is not repairable only then we would send a replacement immediately.
  • 142 HIGH STREET
    SMETHWICK
    WEST MIDLANDS
    B66 3AP
    UK

    Company Registration No - 08790738
    VAT Registration No - GB194173981