The seller is located at , United Kingdom

90%
positive reviews
over the last 90 days
Customer reviews (840)
Profile Image Ann.G5ff37e327e0bc 1 reviews given 0 upvotes
Bought on 09/01/2021 Published on 19/01/2021

Good description fast delivery Kept informed via tracking Seems a good supplier just discovered them by accident Read more
Profile Image handymano.140518 1 reviews given 0 upvotes
Bought on 17/12/2020 Published on 25/12/2020

Offered 20% discount for a broken plug, when a new plug costs £15 new. Couldn’t get any more lights before Christmas. Very disappointing experience! Read more
Profile Image Corisande.B 3 reviews given 0 upvotes
Bought on 28/11/2020 Published on 21/12/2020

Disappointing Read more
Profile Image Irene.C499 1 reviews given 0 upvotes
Bought on 02/12/2020 Published on 17/12/2020

Profile Image Melanie.R5e2ea27f9025d 2 reviews given 0 upvotes
Bought on 13/10/2020 Published on 17/12/2020

Product coverage didn’t state what was on the tin but this is not the sellers fault, more so the manufacturer Read more
Profile Image caron-be 1 reviews given 0 upvotes
Bought on 28/11/2020 Published on 16/12/2020

No problems. Read more
Profile Image Jennifer.F458 2 reviews given 0 upvotes
Bought on 03/12/2020 Published on 15/12/2020

Highly recommend this seller for quality of product also price, Excellent! Read more
Profile Image Novuyo.H 1 reviews given 0 upvotes
Bought on 06/12/2020 Published on 15/12/2020

Excellent service and great product thank you very much Read more
Profile Image Lynsey .F 1 reviews given 0 upvotes
Bought on 04/12/2020 Published on 14/12/2020

Great price, great product. Would order again. Read more
Profile Image Sharon.B396 2 reviews given 0 upvotes
Bought on 28/11/2020 Published on 09/12/2020

Would be happy to deal with this seller again Read more
Detailed terms of sale
  • All products containing paints / flammable liquids are sent using a courier. All products that weigh over 2 kilos, or are over 1 meter in length are also sent using a courier. Delivery included is mainland UK Only. The Channel Islands, some Scotland post codes and Northern Ireland are not included.



    If you are located in Zone A, or B, you won't have to pay a shipping surcharge. If you are located in Zone C or D you will have the option to change your delivery address, cancel the order, or pay the shipping surcharge.

    Zone A FREE All UK Mainland Postcodes
    Zone B FREE Postcodes:AB excluding AB31-38, AB40-56, DD, DG, FK, G, ML, KA, TD, TR & PH
    Zone C £14.99 Postcodes:Northern Ireland, BT, HS, IM, PA, PO, IV, ZE & KW
    Zone D £19.99 Southern Ireland & Channel Islands(Guernsey and Jersey)

    Don't forget these surcharges are only for item which require a courier.
    If you require any further information please don't hesitate to get in touch with us.
  • We offer a no quibble 14 day money back guarantee for all goods shipped correctly that are not required. If the item is not required, please send the item back for a full refund in its original condition, unused with its original packaging.

    The buyer will be responsible for all return postage costs for the return

    For items which are faulty on receipt, please notify us within 14 days by e-mail or phone

    If you find a fault with your product, or in the unlikely event you have been sent the wrong item, please contact us before sending the item back. We send out prepaid returns labels for free returns back to us. Do not simple send your item back without contacting us.

    WE CANNOT REFUND POSTAGE COSTS

    When returning an item please put a note with the fault or the reason for return and your order number and telephone number to ensure your return is handled as quickly as possible.
  • Our mission

    We try hard to ensure all our customers are dealt with in a professional and polite manner. If you feel that you have not received this service then please contact us.

    Customer service hours

    Our customer service agents are available for all queries from Monday to Friday 9am to 5pm (excluding bank holidays and public holidays)

    Nobody answering the phone?

    If you call us and get an answer phone during these hours, please bear with us as sometimes we are very busy and cannot always answer the telephone. Our preferred method of contact is via email and you will get a reply usually within 24 hours.

    I am not happy, I want to complain?

    We are sorry you are not happy with our service, kindly put the complaint in writing using our contact form and a member of staff will be in touch.