The seller is located at Devon, United Kingdom

79%
positive reviews
over the last 90 days

What the seller has to say

« Ruby UK is an online country store, offering a wide range of products including, work wear, home and garden, equestrian, timber fencing and gates. »

Jordan Masters, Finance Administrator

Customer reviews (343)
Profile Image Christopher.C383 1 reviews given 0 upvotes
Bought on 30/05/2020 Published on 04/06/2020

Piss poor stock control. And a save face attitude. Word of advise don't sell what you don't have. Read more
Profile Image Violet.D 1 reviews given 0 upvotes
Bought on 06/05/2020 Published on 03/06/2020

Was later than advised and a bit of a missell Read more
Profile Image Carol.B136 2 reviews given 0 upvotes
Bought on 07/05/2020 Published on 27/05/2020

The seller has not responded to my enquiries asking where the other half of this order is. Timber worth £73.95 has not been delivered or accounted for. Read more
Profile Image Sheila.P49 2 reviews given 0 upvotes
Bought on 03/05/2020 Published on 27/05/2020

I wish I had read the details correctly the boxes are perfect but I wish I had ordered a larger size my own fault but they are very well made strong and look lovely in my garden filled with veg Read more
Profile Image Lynda.L31 1 reviews given 0 upvotes
Bought on 07/05/2020 Published on 25/05/2020

All great. Tip top Read more
Profile Image Dominique.S309 0 reviews given 0 upvotes
Bought on 03/05/2020 Published on 20/05/2020

Still waiting for the item even though it should have arrived no later than 6th May. Requested update several times and received nothing. Appalled and now trying to find out if it will ever be delivered or if I am Better chasing a refund. Cannot even update me after four requests for an update Read more
Profile Image Haley.C 1 reviews given 0 upvotes
Bought on 03/05/2020 Published on 18/05/2020

Very prompt Read more
Profile Image Ray.C2 2 reviews given 0 upvotes
Bought on 09/08/2018 Published on 18/05/2020

I built my shed with this ship lap, & it turned out fine. Read more
Profile Image Kerry.W68 1 reviews given 0 upvotes
Bought on 06/05/2020 Published on 18/05/2020

Profile Image Helen.C190 2 reviews given 0 upvotes
Bought on 04/05/2020 Published on 17/05/2020

Very pleased with trough, arrived very quickly as well. Read more
Detailed terms of sale
  • Free standard delivery on all orders.
  • Faulty/damaged goods will be replaced free of charge for either a full refund or like for like replacement upon either the return of the item, or necessary proof, which will be decided at Ruby UK's discretion. Such goods must be rejected within 5 working days of either collection or delivery.

    Goods supplied incorrect to order will be replaced by the correct goods upon return of the incorrect item.

    In the event of a customer changing their mind or ordering the incorrect size, We are more than happy to accept returns for exchange/refund, but cannot refund any shipping