over the last 90 days
What the seller has to say
« The goal of "Materassiedoghe" is summarized in its slogan: "A healthy rest for a better life", this because sleep is one of the fundamental needs of our body, without which none of us can live. So if you sleep better, you can live better. For this reason, you must pay attention to the choice of the mattresses you buy, so that they meet all our needs and requirements, maybe asking for an advice to an expert. Materassi&Doghe is a trademark by Etracom, a company that since many years is investing in research to develop technologies and find solutions that help improving our lives. thanks to over 30 years of experience, we have become one of the major realities of online sales with over hundreds of thousands of mattresses sold. In addition, the important collaborations established with some of the most advanced university, medical laboratories, and studies have allowed us to remain at the top of the market and, above all, to maintain the highest quality standards. In the meantime, we have chosen to promote and enhance the value of Made in Italy, maintaining our facilities and our production in Italy, selecting and buying Italian ingredients, thereby controlling every step of production to guarantee excellence. The technologies that aim to improve the rest are still at the center of our attention. The research and development of new models that "letour customer sleep well" are still our priority. For this we always take care to the news, both in terms of innovation and the environment: just to make an example, since many years ado we are combining products for protection from electromagnetic fields with the best mattress models. To date Materassi&Doghe improves thr rest of thousands of new customers every year. It is also the brand by which some of the best mattresses, slats, pillows and accessories are sold in Europe. It is reliability, quality and wellness. OUR HEADQUARTERS Materassiedoghe by Etracom srl Rossaghe Via, 45, 25065 Lumezzane BS, Italy »
The merchandise subject of the complaint must be kept in its original packaging and must be returned to the address it will be communicated in response to your email complaint.
Once you received the product does not constitute proper our expert will assess the veracity of the claim:
1. in case of confirmation of non-compliance the product will be replaced or repaired and returned to you no later than 30 days from the date of receipt at no charge;
2. If the product is lawfully within specifications will be returned to you no later than 30 working days, provided it has received the payment for the return to the sender.