first one came broken....sent pics and replacement was sent and reached us within 3 days time. brilliant service.
Great product. It was as described, arrived on time and intact, and it was easy to install.
The product itself is OK, but the design of it means that it has to be installed as a complete unit, and not as a base to which the mirror part is added afterwards. This means that the unit "hangs" on two screws in the wall, which slot into holes on the back of the unit. When installing, you have to hold the full weight of the unit whilst you connect the power cable up and after that, you have to hang the unit onto the two screws, hoping that you have put the screws in place millimeter perfect! Not easy! The instructions are next to useless as they have been (very badly) translated from Chinese and no fittings are included. Having said all that, once in place, the unit looks stylish, works well and is good value.
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