I was looking forward to receiving the awning, the problem once unpacked, there were 4 missing parts and a LED awning that does not work so return to sender for full refund
1 person found this helpfulProduct information
Description
Create a lovely and cool place in your outdoor spaces with this retractable awning!
This outdoor awning is built with a rust-resistant powder-coated aluminium frame, making it lightweight yet sturdy. The patio awning's fabric is made of high-density polyester with PU coating, which is UV and water-resistant. Additionally, the angle and height can be adjusted to meet your specific needs. You can open and retract the awning smoothly with the long hand crank. What's more, the solar-powered LED lights provide energy-saving lighting at night.
- Colour: Anthracite
- Frame colour: White
- Material: Powder-coated aluminium, 100% polyester fabric with PU coating
- Overall size: 500 x 300 cm (W x H)
- Battery: 3 x 3.7 V (2200 mAh)
- LED output: 3 W
- LED voltage: 12 V
- LED colour temperature: KV3000
- Assembly required: Yes
- SKU: 3068944






The operating instructions should be read before mounting and using the product. Keep this manual for future reference. This product is intended for outdoor, and domestic as sun protection or decoration only. Never use it for other purposes or modify the product. Don't use it in places that have vibrations, impulsions, or high temperatures such as walls near furnaces. Always wear suitable personal protective equipment when mounting and adjusting the awning. There is a risk of falling when working at great heights, use suitable fall protection. Be careful during installation, crushing and shearing risks may exist. DO NOT remove the safety wraps. These wraps can be removed only after all the assembly steps are finished and all bolts are fastened, and the item is attached to the wall. Serious injury can result from removing the wraps too early. This product and its fixing parts are only suitable for installation on a plain cement wall or stable unrendered brickwork. If the wall/brickwork shows cracks, you have to consult a professional. If your building has an exterior shell (such as insulation, double brick wall, or brick-facing), installation should be taken out by a professional. Never install it in high and windy places, as the sunshade may drop and hurt people. Do not install the awning when damaged or missing parts are found. The external blind shall be retracted in case the wind speed is higher than 28km/h. Before opening the awning, be sure all brackets are mounted securely into wall studs and all bolts are properly tightened ALWAYS CLOSE the awning during high or gosling winds, rain, and when not in use. Failure to do so may result in personal injury and/or property damage. Also, Extension arms are under high tension and can cause serious damage or injury. Children should be supervised to ensure that they do not play with the appliance. Do not use if repair or adjustment is necessary. Do not operate the awning when maintenance, such as window cleaning, is being carried out in the vicinity. Operation in frosty conditions may damage the awning. Don't put heavy stuff on the frame as it may fall down and cause damages. Fasteners too tight or too loose would cause damage to the product or be dangerous to people. Warning: The fabric should not be sunken during operation, otherwise, water will accumulate on it. Please do not unpick and wash the fabric. If you need replace the fabric, please turn to the experts for help. Take care when operating the manual release with the external blind retracted since it may fall rapidly due to weak or broken springs. Danger! Strong spring when opens. DO NOT remove this rope unless you have finished all of the assembly steps with all bolts are fastened and the item is attached to the wall! Warning! Take care when loosening the arms, because they are under tension! A sudden release of the arm of a folding arm awning can cause injury. Warning: The operator’s instruction shall be read before the use of the product. Warning: The operation in frosty conditions may damage the product. External use in buildings and other construction works.
EU responsible party
Haba Trading B.V.
Mary Kingsleystraat 1 5928SK Venlo The Netherlands
Compliance-safety@vidaxl.com
Features
- BrandVIDAXL
- Length5 m
- Width300 cm
- Height300 cm
- Weight34.96 kg
Customer reviews
Very detailed assembly instructions. LED lighting system with solar charger very good. Fairly sturdy frame despite excessive play on one axle that prevents leveling (one arm is lower than the other). The bottom bar of the canvas is made of three pieces and lacks rigidity, causing the canvas to roll up and crease. The canvas is too flexible. Sincerely,
1 person found this helpfulMissing parts, Would recommend if seller would be more careful for the sake of their customers. Thanks!
Very very beautiful and I am satisfied .. but it comes completely disassembled. I recommend it ..
The product is first class and I would recommend it. The problem I had was with the instructions, they are awful, I spent my working life as a joiner, and use to reading plans and instructions. So if you buy this product,sit and study the plans we’ll, or get a professional in to help you.
The product is great would have given it 5 stars. Great value for money and seems a sturdy product. What I was less impressed with was when the product I ordered arrived damaged. I sent it back as per instructions I was given. Then to be told the replacement was out of stock and I would have to pay an extra £80 for an extra 50cm that was not required by myself. No offer to discount the difference in price. I felt as though manomano weren’t bothered at all. Shame really as the product itself is fantastic. Shame about the customer service when problems do arrive.